All projects are professionally packed, insured for the price of the constructed item and mailed via USPS, all paid by the requester unless otherwise stated. Raisin’ Grain will not be held responsible for damage during shipment. 
We do guarantee it was in perfect condition when it left our hands… 

However, if something does happen during shipping and your item is not as described when it gets to you, don’t hesitate to give us a holler and we’ll help you find the best/cheapest way to fix the problem.